N8N Workflow
AI-Powered Facebook Comment Management: Auto-Reply, Delete, Ban & Notify
Automate Facebook Page comment management using n8n and OpenAI. Classify, reply to positive/supportive comments, delete negative ones, ban repeat offenders, and log all interactions in Google Sheets
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Automated Facebook Page Comment Management with OpenAI & Google Sheets

Who Is This For?

Facebook Page admins, social media managers, and community moderators who want to automate comment monitoring, respond to positive/supportive comments, and manage negative content efficiently.

What This Workflow Does

This n8n workflow monitors Facebook Page comments, classifies them using OpenAI, replies to positive/supportive comments, deletes negative comments, tracks repeat offenders, and logs all interactions in Google Sheets.

Key Features

  • Automated comment monitoring from Facebook Pages
  • AI-powered classification into positive, supportive, or negative comments
  • Human-like response generation in the comment's language (English/Bangla)
  • Negative comment deletion and tracking in Google Sheets
  • Automatic banning of repeat negative commenters
  • Only processes comments without admin replies
  • Comprehensive logging for analysis

Requirements

  • Facebook Page access with Graph API credentials
  • OpenAI API credentials for comment classification
  • Google Sheets account for logging
  • n8n instance (self-hosted or cloud)
  • Configured Facebook Page ID

Google Sheet Column Structure

A sample sheet ➤ Google Sheet Example

Workflow Components

1. Post Retrieval

  • Start: Manual trigger
  • Get 0-100 Posts from Page
  • Split All Posts & Loop Over Posts

2. Comment Processing

  • Get Individual Post Comments
  • Check Comment Presence
  • Split All Comments & Loop Over Comments
  • Get Any Reply in Comment & Check Reply

3. Admin Reply Detection

  • Edit Fields: Extract comment data
  • Filter comments without admin replies
  • Prepare comments for AI classification

4. Comment Classification

  • Loop Over Comments Without Admin Reply
  • Use OpenAI to classify comments

5. Response Generation

  • Switch node routes comments based on classification
  • Positive Reply: Human-like friendly response
  • Support Reply: Warm, appreciative response
  • Reply to Comment: Posts response on Facebook

6. Negative Comment Handling

  • Delete negative comments
  • Log in Google Sheets
  • Count repeat negative comments per user
  • Ban user if repeat offender
  • Update Google Sheet status to banned

7. Optional Features

  • Send warning messages via Facebook Graph API

Support & Help

Item details
Release date
2025-11-10
Last update
2025-11-15
Tags
n8n
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