N8N Workflow
Send WooCommerce Cross-Sell Offers to Customers via WhatsApp Using Rapiwa API
WooCommerce cross-selling: identify customers' favorite products, recommend related items, verify WhatsApp numbers, send personalized messages via Rapiwa, and log results in Google Sheets
WooCommerce Automated Cross-Sell via WhatsApp
Who Is This For?
Online store owners, customer-success teams, and marketers who want to recommend products to WooCommerce customers via WhatsApp, automatically verifying numbers and logging results.
What This Workflow Does
- Retrieves paying customers from WooCommerce
- Identifies each customer's most purchased product
- Finds the latest product in the same category
- Cleans and verifies WhatsApp numbers using Rapiwa API
- Sends personalized WhatsApp messages with recommendations
- Logs all activity in Google Sheets for verified and unverified numbers
- Handles API rate limits via batching and wait nodes
Requirements
- WooCommerce store with API access
- Rapiwa account with API access
- Google Sheets with OAuth2 credentials
- Customer phone numbers stored in WooCommerce billing.phone
Google Sheet Structure
| name | number | address1 | price | suk | title | product link | validity | status | |
|---|---|---|---|---|---|---|---|---|---|
| Abdul Mannan | 8801322827799 | contact@spagreen.net | mirpur dohs | 850 | Sharp Most Demanding Hoodie x Nike | Link | verified | sent | |
| Abdul Mannan | 8801322827799 | contact@spagreen.net | mirpur dohs | 850 | Sharp Most Demanding Hoodie x Nike | Link | unverified | not sent |
Important Notes
- Phone numbers are cleaned to remove non-digit characters; ensure WooCommerce data is compatible.
- Respect API rate limits; adjust batch sizes and wait nodes accordingly.
- Comply with data protection regulations when sending marketing messages.
- Test with a small batch before sending to all customers.
Useful Links
Support & Help
Item details
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