WooCommerce Automated WhatsApp Order Updates

Who Is This For?

Online store owners, customer-success teams, and marketers who want to automatically verify WhatsApp numbers and send order updates or invoice links to customers.

What This Workflow Does

• Listens for WooCommerce order events (e.g., order.updated)
• Filters completed orders and normalizes payload data
• Iterates over line items using batching to control throughput
• Cleans phone numbers by removing non-digit characters
• Verifies WhatsApp numbers via Rapiwa API
• Sends templated WhatsApp messages to verified numbers
• Logs successes to "Verified & Sent" sheet and failures to "Unverified & Not Sent"
• Uses Wait nodes to throttle requests and avoid API rate limits

Requirements

• Rapiwa Bearer Token (HTTP Bearer credential)
• WooCommerce API credentials or configured Webhook
• Google Sheets OAuth2 credentials
• n8n instance with nodes: WooCommerce Trigger, Code, SplitInBatches, HTTP Request, IF, Google Sheets, Wait
• WooCommerce store providing billing and line_items in payload

Google Sheet Structure

Important Notes

• Do not hard-code API keys or tokens; use n8n credentials.
• Google Sheets column names must match mapping keys exactly, including trailing spaces.
• IF node checks against string "true"; normalize boolean values accordingly.
• Message templates reference products in the payload; update if multiple products per order.

Useful Links

• Rapiwa Dashboard
• Official Website
• Rapiwa Documentation

Support & Help

• WhatsApp
• Discord Community
• Facebook Group
• Website
• Developer Portfolio